FAQ's

Full information on how to register with Elvington Medical Practice can be found HERE. 

If you are new to our online services you will have to register via https://patient.emisaccess.co.uk/. Once you have done so you will be able to book a single appointment. In order to access the full functionality of the service you will need to come to the Practice with a form of ID, in order to confirm your registration.

No one under the age of 16 can be registered for online services at this Practice. This is a safeguarding measure so that any child under 16 seeking confidential advice or treatment at the Practice can be guaranteed that confidentiality.

Nurse appointments are not routine in the way that GP appointments tend to be. The treatments nurses require different lengths of appointments, and not all of our nurses are trained to carry out every treatment. We therefore need to make sure that when a nurse appointment is requested it is booked with the right person and given the right amount of time.

It is possible to speak with a doctor if you feel that is necessary. You should call our Reception team and request a call from the doctor. The Receptionist may ask you questions about why you need to speak to the doctor, please don’t be offended, as they may be able to resolve your query. You will then be added to the doctor’s list and will be called back when the doctor has finished their clinic.

If you are registered with our online service you can now get your test results online. These should be available within seven days of the test being carried out. If your results do not appear after seven days, please speak to a receptionist.

You should allow two working days for us to process your prescription. Please bear this in mind when ordering repeat prescriptions, to avoid any unnecessary gaps in your course of medication.

We do not feel that it is appropriate for patients to contact us via email for medical advice or consultations, test results, or for advice about medication.