Coronavirus Update
COVID-19 CORONAVIRUS UPDATE
Following Government advice, we wish to update our patients with the following information:
- If you live alone and develop a FEVER or NEW CONSISTANT COUGH or the LOSS OF or CHANGE IN your NORMAL SENSE OF TASTE OR SMELL, please SELF ISOLATE at home for at least 7 days. DO NOT ATTEND THE SURGERY, PHARMACY or HOSPITAL.
- If you live with others and one of you develops a FEVER or NEW CONSISTANT COUGH or the LOSS OF or CHANGE IN your NORMAL SENSE OF TASTE OR SMELL, then all members of the household must self isolate for 14 days. DO NOT ATTEND THE SURGERY, PHARMACY OR HOSPITAL.
- If you have a FEVER or NEW CONSISTANT COUGH or the LOSS OF or CHANGE IN your NORMAL SENSE OF TASTE OR SMELL and feel unwell or that your condition is deteriorating, please telephone the surgery on 01904 608224 for further advice. DO NOT ATTEND THE SURGERY, PHARMACY OR HOSPITAL.
- Until further notice all future requests for appointments will be screened by a GP to determine if you need to be seen at the surgery.
We appreciate your support in following the above guidance.
WHELDRAKE SURGERY
Wheldrake Surgery will be CLOSED for all routine appointments until further notice.
We have made alternative arrangements for the collection of prescriptions by using the Cottage next to the Church in Wheldrake. We will be there on a Wednesday between 12.15pm - 1.15 pm and a Friday between 2.00pm - 4.00pm. Alternatively please arrange for any medication to be collected from the dispensary at Elvington.
If you are unable to collect your medication yourself, please arrange for family, friends or neighbours to do so.
ELVINGTON SURGERY
The Dispensary remains open for collection of medication. Please continue to order your medication as normal but if you have a FEVER, NEW PERSISTENT COUGH or the LOSS OF or CHANGE IN your NORMAL SENSE OF TASTE OR SMELL, DO NOT ATTEND THE SURGERY and make alternative arrangements for collection. The Dispensary is very busy at the moment due to a high volume of prescriptions being ordered and therefore temporarily prescriptions will not be ready to pick up until five working days. We would ask for you understanding and patience at this present time.
When you contact the surgery, you will be asked by a member of the reception team for your mobile number and consent to opt in to a text messaging service provided by the surgery for future communications.
PLEASE ONLY ATTEND THE SURGERY IF ABSOLUTELY NECESSARY - Please contact the surgery by telephone for ALL enquiries and appointments.
To all our patients,
Please be aware that from 22 October, the surgery will be closed every Thursday afternoon for staff training between the hours of 13:00 and 15:00.
We apologise for any inconvenience this may cause and hope you understand the need for us to dedicate quality time during the pandemic to support the training and development of our staff to ensure they are safe and confident in their roles.
With best wishes
Elvington Medical Practice
