Coronavirus Update
COVID-19 CORONAVIRUS UPDATE
Following Government advice, we wish to update our patients with the following information:
COVID guidance to continue in GP practices
GP practices in North Yorkshire and York are set to keep COVID-secure arrangements in place when restrictions elsewhere are eased on Monday (19 July).
All staff and patients are being asked to continue to wear a suitable face covering and comply with social distancing and hand hygiene guidance as before.
Practices will continue to offer a blended mix of face-to-face, telephone and virtual appointments – with face-to-face appointments prioritised for those who need to be seen in person.
Hospital trusts in North Yorkshire and York have also confirmed there will be no changes to their COVID-secure arrangement.
Demand for appointments is exceptionally high and at the same we are beginning to see more staff absences because they are unwell or have been asked to isolate because they're deemed to have had contact with someone who has tested positive for COVID.
The measures in place to keep patients safe will also help protect staff and ensure we can continue to care for people when they need us.
Patients visiting their GP surgery are being asked:
- Wear a face covering at all times (unless you are medically exempt) and adhere to social distancing guidelines
- Wash or sanitise your hands before entering the building and use the hand sanitiser provided where it's available
- Do not visit if you have COVID-19 symptoms, have been instructed to self-isolate or have received a positive COVID-19 test
We appreciate your support in following the above guidance.
WHELDRAKE SURGERY
Wheldrake Surgery will be CLOSED for all routine appointments until further notice.
We will be providing a service to collect prescriptions at the Wheldrake surgery on a Friday 2-4pm. Alternatively please arrange for any medication to be collected from the dispensary at Elvington. The Wheldrake surgery will reamin closed at all other times during the COVID 19 pandemic.
If you are unable to collect your medication yourself, please arrange for family, friends or neighbours to do so.
ELVINGTON SURGERY
The Dispensary remains open for collection of medication. Please continue to order your medication as normal but if you have a FEVER, NEW PERSISTENT COUGH or the LOSS OF or CHANGE IN your NORMAL SENSE OF TASTE OR SMELL, DO NOT ATTEND THE SURGERY and make alternative arrangements for collection. The Dispensary is very busy at the moment due to a high volume of prescriptions being ordered and therefore temporarily prescriptions will not be ready to pick up until five working days. We would ask for you understanding and patience at this present time.
When you contact the surgery, you will be asked by a member of the reception team for your mobile number and consent to opt in to a text messaging service provided by the surgery for future communications.
PLEASE ONLY ATTEND THE SURGERY IF ABSOLUTELY NECESSARY - Please contact the surgery by telephone for ALL enquiries and appointments.
Please note from 1st February 2021 we will be changing our late night from a Monday to a Thursday. We will now close at 8 pm on a Thursday and 6.30pm on a Monday.
The walk-in blood taking service previously based at Asda and then Peppermill Court has moved.
With best wishes
Elvington Medical Practice
